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Your Credit Union has learned of a scam that has impacted credit union members in Indiana, Kentucky, Ohio and Virginia. Fraudsters targeting members through a vishing scam (phone-based phishing) are spoofing credit union phone numbers and posing as an employee in the credit union’s fraud or security department. The fraudsters tell the members they are calling to verify suspicious debit card transactions and, to verify the member’s identity, the members are asked to provide the CVV2/CVC2 code and the card’s expiration date.
Because the fraudster already has counterfeit debit cards on hand, they use the information obtained to change the member’s debit card PIN through the card processor’s voice response unit (VRU).
Remember that your Credit Union will never ask you for information such as CVV2/CVC2 codes and expiration dates. Please call us if you have any questions or concerns about this alert, or if you have received a call asking for your CVV2/CVC2 code and the expiration date of your debit card.
Call Us Before You Travel
Debit card fraud is increasing rapidly and often occurs far from home. That’s why we need to hear from you before you travel. When traveling contact us by phone, e-mail or stop by our office with your itinerary to assure continued use of your CAMC FCU Visa Check/Debit card.