a long vacation or business trip?
making plans to travel, don't forget to include your financial institution
in your pre-departure checklist. Items to consider include:
your travel plans include locations identified as higher risk for
electronic fraud (i.e. international travel, major
international commerce cities, etc.), contact your financial
institution in advance to make them aware of your travel period and
make sure your contact information is up-to-date. We recommend
you provide us with your mobile phone number in case we need to
contact you. Because of the substantial increase in electronic fraud,
most financial institutions and cardholder networks have implemented
fraud detection software which may limit or block your debit or credit
card until verification of the authenticity of certain significant or
unusual transactions have been conducted.
have contingency plans for cash needs. We recommend at least
two forms of electronic access (i.e. our debit card and our credit
card) as well as consideration of currency and travelers cheque needs.
This should protect you in cases of unexpected events such as network
communications issues, lost or stolen cards, etc.
your daily card limits for PIN-base and Signature-based transactions.
Daily card limitations are established for debit cards based on
account relationship(s) by your card issuer as a protection against
substantial fraud loss. If traveling, you may wish to have your limits
temporarily increased for your travel period. Feel free to contact our
staff at 388-5700 to request an increase or to verify your daily card
who/how to immediately contact if your card is lost or stolen.
To protect yourself from liability for any losses resulting from
unauthorized transactions, please contact our office ASAP upon
discovery that you may have lost of have had your card stolen. We can
be reached Monday thru Friday during regular business hours at
388-5700. After hours or on weekends, you may contact our after hours
service by calling the 1-800 number obtained from Key-24 at 388-5724
or by visiting our web site and clicking on Contact Us/ Lost or stolen